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I bought this UV Sterilizer from Lucky Baby on Lazada.

The item came with a lot of marks on it and it was not removable. Tried to return it to the seller but he refused to accept it back and brushing off the marks as wipeable dirt or plastic wrapper.

Raised a dispute with Lazada and gave them photos of the marks but they said that was not enough as evidence.

Had to make this video to show them that the marks cannot be wiped off and they are not just dirt.

Hopefully I get to return this item as my newborn is already 14 days and we need a sterilizer asap.

My advise, go to a reputable shop and buy these things, buying online is too risky for these kind of essential items and the return policy is such a hassle.


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